The mall hours are Sun-Wed 10am - 10pm and Thurs-Sat from 10am -12 midnight. The simulator operates from Midday to 10pm daily. The mall hours are subject to change depending on special occasions, such as Eid trading hours or The Dubai Shopping Festival.

Emirates staff, Emirates Platinum card, Skywards Gold and Skywards Platinum card holders will receive a 20% discount. ID must be presented.

Options                Ticket price

15 minutes          AED 160

30 minutes          AED 300

60 minutes          AED 575

Yes, you can book your tickets online here as well as in person at the A380 Experience in The Dubai Mall.

Yes, you will be able to change your booking prior to your confirmed time slot up to 48 hours before your flight is due. You must send an email to a380experience@emirates.com detailing your booking reference and your preferred new slot. Alternatively you can call 04 325 3044 or 04 708 3343

Our Team at the Emirates A380 Simulator in The Dubai Mall will be able to search for your booking using your name and/or contact details.

You can choose from our 3 options: 15 min, 30 min, or 1 hour

Only one person can fly at a time, we recommend 2 people maximum to receive the optimum experience.

Yes, children under the age of 9 cannot use the simulator (they will not be able to reach down to the pedals. Children aged 9 to 12 must be accompanied by an adult).

You should be in the simulator area at least 10 minutes before your flight.

Within one time slot you can take part in numerous flights choosing different airports, preferred weather conditions and time of the day. The following flight simulations are available:

– Take Off

– Landing

– Advanced Landing

Currently you can take off from thousands of different airports including: Amsterdam, Bangkok, Boston, Dubai, Hong Kong, Johannesburg, London Heathrow, Munich, New York JFK, Paris, Rio de Janeiro, and Zurich.

Once you enter the cockpit for your flight simulation you can choose your flight route, weather conditions and time of day.

Yes, there will be a member of our team present to guide you through your simulation.

Guests in wheelchairs can access the cockpit however they will not able to use the simulator to the full extent. Please contact a380experience@emirates.com or alternatively you can call +971 4 325 3044 or +971 4 708 3343 for more information.

The Emirates A380 Simulator at Dubai Mall is a fixed base Simulator with flight controls, there are no advanced flight systems nor simulated motion.

Yes, there is a full range of Emirates official merchandise at the Emirates A380 Experience, merchandise incudes Emirates Aircraft models, Emirates Souvenirs, travel accessories and apparel.