The mall hours are Sun-Wed 10am - 10pm and Thurs-Sat from 10am -12 midnight. The simulator operates from Midday to 10pm daily. The mall hours are subject to change depending on special occasions, such as Eid trading hours or The Dubai Shopping Festival.

Emirates staff, Emirates Platinum card, Skywards Gold and Skywards Platinum card, holders will receive a discount of up to 50% off. ID must be presented.

Ticket prices:
15 minutes AED 180
30 minutes AED 325
60 minutes AED 595

Yes, you can book your tickets online here as well as in person at the A380 Experience in The Dubai Mall.

Yes, you will be able to change your booking prior to your confirmed time slot up to 48 hours before your flight is due. You must send an email to a380experience@emirates.com detailing your booking reference and your preferred new slot. Alternatively you can call +971 4325 3044

Our Team at the Emirates A380 Simulator in The Dubai Mall will be able to search for your booking using your name and/or contact details. For assistance, please email A380experience@emirates.com.

You can choose from our 3 options: 15 min, 30 min, or 1 hour

Only one person can fly at a time, we recommend 2 people maximum to receive the optimum experience.

Yes, children under the age of 9 cannot use the simulator (they will not be able to reach down to the pedals. Children aged 9 to 12 must be accompanied by an adult).

You should be in the simulator area at least 10 minutes before your flight.

Within one time slot, you can take part in numerous flights, choosing different airports, preferred weather conditions, and times of the day. The following flight simulations are available: Take-off, cruise and landing
 

Currently, you can depart from hundreds of different airports including: Amsterdam, Bangkok - Don Mueang, Beijing - Capital, Cairo, Paris - Charles de Gaulle, Doha - Hamad, Dubai, Hong Kong, New York - John F. Kennedy, Los Angeles, Mexico City - Benito Juarez, Miami, Rio de Janeiro - Galeão, Rome - Leonardo da Vinci, San Francisco, Shanghai - Pudong, Singapore - Changi, Sydney - Kingsford Smith, Venice - Marco Polo, and London - Heathrow.

Once you enter the cockpit for your flight simulation you can choose your flight route, weather conditions and time of day.

Yes, there will be a member of our team present to guide you through your simulation.

Yes, everyone is welcome at the simulator. Please contact a380experience@emirates.com or alternatively you can call +971 4 325 3044 for more information.

The Emirates A380 Simulator at Dubai Mall is a fixed-base simulator with flight controls. The seats feature vibration effects during take-off and landing, providing an immersive and realistic experience.
 

Yes, there is a full range of Emirates official merchandise at the Emirates A380 Experience, merchandise includes Emirates Aircraft models, Emirates Souvenirs, travel accessories and apparel.